Shipping Policy
Shipping Policy
Last Updated: July 23, 2025
This Shipping Policy describes how orders are processed and delivered by My Store for customers in the United States.
Order Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays are usually processed on the next business day.
Shipping Destinations
We currently ship to addresses within the United States. We do not ship to P.O. boxes or certain remote locations in some cases. If we are unable to ship to your address, we will notify you and issue a refund if necessary.
Estimated Delivery Times
Typical delivery times may range from approximately 5–15 business days, depending on your location and the shipping method selected at checkout. These are estimates and not guaranteed delivery dates.
Delays can occur due to factors outside our control, such as carrier issues, high-volume periods, or severe weather conditions.
Shipping Fees
Shipping costs, if applicable, will be calculated and displayed at checkout based on your shipping address and order details. From time to time, we may offer free or discounted shipping promotions, which will be clearly indicated on the site.
Order Tracking
Once your order has shipped, you may receive a confirmation email containing tracking information if it is available for your shipment. You can use this information to follow the progress of your delivery through the carrier’s website.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete. We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses. If a package is returned to us, we may contact you to arrange reshipment; additional shipping fees may apply.
Lost or Delayed Shipments
If your package appears to be significantly delayed or lost, please:
- Check the tracking information provided by the carrier.
- Contact the carrier for more detailed status updates.
- If you still need help, contact us at lauracline63@gmail.com with your order number.
Items Not Eligible for Shipping
In rare cases, certain products may be restricted from shipping to specific regions due to carrier or regulatory limitations. If any item in your order cannot be shipped, we will notify you and provide a refund for that item as needed.
Wrong Item Received
If you receive an incorrect item, please contact us as soon as possible at lauracline63@gmail.com. We will help you with the return process and, if appropriate, send the correct item or issue a refund.
Questions
If you have any questions about this Shipping Policy, please contact us at:
Email: lauracline63@gmail.com